1. Subject matter
This document regulates the general conditions of contracting the services offered by Quad Riders Tenerife (El Triángulo GFS S.L.) through its website, in relation to the booking and enjoyment of guided quad biking routes to the Teide National Park.
2. Services
Guided quad biking tours of approximately 3.5 hours are offered, both daytime and sunset. The service includes helmet, jacket, gloves, professional guide, a drink and a sandwich (ham and cheese). The meeting point will be confirmed at the time of booking.
3. Participant requirements
- Minimum driving age: 18 years
- Valid driving licence required (B licence).
- No weight limit
- Good physical condition is required
- All instructions of the guide must be followed
4. Reservations and payments
- Reservations can be made through the website.
- Payment must be made before the activity, credit/debit card and PayPal are accepted.
- Deposits can also be made by credit card.
- Confirmation is sent by email once payment is completed.
5. Cancellation policy
- Cancellation is free of charge up to 24 hours before the start of the activity.
- Late cancellations are non-refundable.
- In case of adverse weather conditions, the company may modify or cancel the tour, offering rescheduling or reimbursement.
6. Responsibility
El Triángulo GFS S.L. cannot be held responsible for accidents caused by negligence or non-compliance with safety regulations by the participant. No additional insurance is included in the tour price.
7. Customer behaviour
Any irresponsible or dangerous behaviour may result in immediate expulsion from the activity with no right to reimbursement. The guide is the authority during the activity.
8. Applicable legislation
These conditions are governed by Spanish law. Any dispute will be resolved by the courts of the consumer’s domicile.